How much will my delivery cost?
Our standard delivery charge is just £5.95 to the UK Mainland no matter how many items you order.
Please refer to the table below for details of our delivery charges and estimated delivery times:
|Standard Delivery (UK Mainland)||£5.95|
|Express next-day delivery is available on all items marked for just £9.95 per order. All items in your order that are eligible for express delivery will be automatically delivered next-day. Any other items where express delivery isn't available will be delivered as soon as possible. (Express delivery is not available to the following postcodes GY, HS2, IM, JE, KW16-17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-3). A signature is required upon receipt. Please note all delivery costs are non-refundable.||
|International delivery - Republic of Ireland and Western Europe
|Supplementary delivery charge per heavy/oversized item (All areas*)||+£15.00|
|Supplementary charge for delivery of a heavy item (All areas*) If the item you have purchased is particularly heavy or bulky our courier will call in advance to arrange a mutually convenient delivery date (Mon-Fri only). If you have shopped with us before you can check we have your most up to date phone number in the My Account section of our website.||+£30.00|
*Regrettably red lorry items cannot be delivered to BFPO addresses
How long will it take my order to reach me?
The majority of our in stock orders are delivered within 5 days, although we do ask you to allow up to 10 days. If you have selected Express Delivery and ordered before 6pm, then your order will be delivered during the next working day.
We will confirm receipt of your order immediately. Within 48 hours of placing your order we will additionally e-mail you a detailed order acknowledgment which will contain further details of the status of your order, including a tracking number to enable you to track the delivery direct to your door.
Can I send an order to a different delivery address?
When you place your first order with us, for security reasons and to protect you from fraud we can only despatch it to your credit card billing address. On your second and subsequent orders we are happy to despatch to alternative addresses.
I’m ordering several items: will they arrive at the same time?
We despatch all items as soon as they're available so parcels may arrive separately.
When will my Next-Day Express Delivery item arrive?
Blooms can be delivered on the Next Working day for just £9.95. Order by phone or online as late as 6.00pm, Monday-Friday. Next-Day Express Delivery excludes weekend delivery, (therefore an order placed after 6.00pm on a Friday will be delivered on the following Tuesday).
Only items marked are eligible for this service.
This service is available to UK mainland only and this is not available to the more remote areas of the Scottish Highlands. Delivery to Northern Ireland and UK Islands may take an extra day to deliver. We regret that this service is not available to the Channel Islands.
What happens if I am not at home when your courier calls?
Can I order from overseas and do you deliver outside of the UK?
Bloom is pleased to accept orders from anywhere in the world, however we are currently only able to deliver to UK and Western Europe addresses. We can deliver to the Channel Islands however are obliged to levy an administration charge equivalent to the amount of VAT that would have otherwise been refunded.
Do you deliver to BFPO addresses?
Yes, but please ensure that you use the manual address option when inputting your delivery address details to clearly advise us of which BFPO address to use. We are currently unable to deliver red lorry items to BFPO addresses.
Standard postage and packing charges for the Republic of Ireland and Western Europe are £12. Orders can be placed online or by calling on +44 844 482 2332. We are also pleased to accept orders from outside these areas - for delivery to the Rest of World please contact us for a quote and shipping times by calling our customer services experts on +44 844 482 2332, or you can email us at firstname.lastname@example.org.